1. The Service
Fitly AI is a wellness and fitness application. It provides general fitness, nutrition, habit-building, and self-care guidance. Features may include calorie and meal tracking, food scanning, Glow AI appearance and self-care reports, workouts, streaks, reminders, and an AI Coach. The Service is provided for personal, non-commercial use.
2. License
We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Fitly AI app on a device you own or control, solely for your personal use under these Terms. Your use of the app downloaded from the Apple App Store is also governed by Apple’s Licensed Application End User License Agreement (Standard EULA). Where these Terms conflict with the Apple Standard EULA, the Apple Standard EULA governs to the extent of the conflict.
3. Eligibility and account
- You must be at least 13 years old (or older where required).
- You agree to provide accurate information and keep it current.
- You are responsible for activity under your account.
4. Subscriptions and renewals
- Some features require a paid auto-renewable subscription. Subscriptions are sold and billed through your Apple Account on the App Store, and entitlements are managed through RevenueCat.
- Fitly AI offers weekly and monthly billing periods. The price, currency, and billing period of each plan are shown in the app before you confirm the purchase.
- Fitly AI does not offer a free trial. Payment is charged to your Apple Account at confirmation of purchase.
- Your subscription renews automatically at the end of each billing period unless you cancel it at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours prior to the end of the current period, at the price of the selected plan.
- You can manage or cancel your subscription at any time in your Apple Account settings (on iOS: Settings > [your name] > Subscriptions). Cancelling stops future renewals; the current paid period continues until it ends.
- If you reinstall the app or use a new device, you can recover an active subscription with Restore Purchases inside the app, using the same Apple Account that made the purchase.
- Refunds, when available, are handled by Apple under Apple’s policies (see reportaproblem.apple.com). We do not process payments directly and cannot issue App Store refunds ourselves.
- Deleting your Fitly AI account does not cancel an active subscription. Cancel it in your Apple Account settings to stop future charges.
5. AI features and accuracy
Fitly AI uses artificial intelligence, including the OpenAI API provided by OpenAI, L.L.C., to power features such as food recognition, calorie and macro estimates, Glow AI appearance and self-care reports, and AI Coach responses. AI outputs may contain inaccuracies. Nutrition, calorie, fitness, and Glow AI results are estimates, not measurements or professional assessments, and they may be incomplete or unsuitable for your situation. Always use your own judgment and verify important information before acting on it.
6. Glow AI
- Glow AI is optional. It analyses a face photo you choose to submit and returns visual appearance estimates and general self-care guidance.
- You must give explicit AI-processing consent before any photo is sent for analysis, and you can withdraw that consent at any time in Settings → Privacy & Data.
- Glow AI is not used for identity verification, facial recognition, or authentication, and results are not a dermatological or clinical assessment.
- Only submit photos of yourself, or photos you have permission to submit. See our Privacy Policy for how face photos are processed, stored, and deleted.
7. No medical advice
Fitly AI is intended for general fitness, nutrition, habit-building, and wellness purposes only. It is not a medical device and does not provide medical diagnosis or treatment. Glow AI does not diagnose acne, dehydration, skin disease, or any other medical condition, and calorie or macro estimates are not clinical nutrition advice. Consult a qualified professional — such as a doctor, dermatologist, registered dietitian, or certified trainer — before beginning any new diet, exercise program, or supplement, and before acting on any information shown in the app, especially if you have a medical condition, are pregnant, have a history of disordered eating, or have any concerns about your health.
8. Your responsibility for health decisions
You are solely responsible for your health and lifestyle decisions and for how you use the Service. Fitly AI does not guarantee any specific results, weight outcomes, or appearance changes. Stop using the Service and seek medical attention if you experience any condition that requires professional care.
9. Acceptable use
You agree not to:
- Reverse engineer, decompile, or attempt to extract source code.
- Use the Service to violate any law or third-party right.
- Upload content that is harmful, infringing, defamatory, sexual, deceptive, or otherwise inappropriate.
- Submit photos of other people without their consent to Glow AI or any image-based feature, or submit photos of minors.
- Interfere with the Service’s security, integrity, or availability, including by automated scraping or excessive requests.
- Use the Service to build or train a competing product.
10. User content
You retain ownership of content you submit, including food photos, Glow AI photos, notes, and AI Coach messages. You grant Fitly AI a worldwide, royalty-free license to host, process, and display your content strictly as needed to operate and secure the Service and to deliver the results you request. We do not sell your content, and we do not use your face photos for advertising or model training.
11. Privacy
Our Privacy Policy explains what we collect, how Glow AI face photos and food photos are processed by our Supabase backend and the OpenAI API, how long data is kept, and how to delete it. You can delete your account at any time — see our Delete Account page.
12. Service changes
We may add, modify, suspend, or discontinue features at any time. We may also update these Terms; material changes will be communicated through the app or website.
13. Termination
You may stop using the Service at any time and delete your account through Settings > Account > Delete Account or by emailing futuregenailabllc@gmail.com. We may suspend or terminate your access if you violate these Terms.
14. Disclaimer of warranties
The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.
15. Limitation of liability
To the maximum extent permitted by law, Fitly AI and FutureGen AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or health outcomes, arising out of or related to your use of the Service. Our aggregate liability for direct damages will not exceed the amount you paid us in the 12 months preceding the claim.
16. Apple
Apple is not a party to these Terms and is not responsible for the Service or its content. Apple has no obligation to provide maintenance or support for the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Any claim relating to the app’s failure to conform to a warranty may be directed to Apple for a refund of the purchase price, to the extent required by the Apple Standard EULA.
17. Governing law
These Terms are governed by the laws of your country of residence to the extent required by applicable consumer protection law, otherwise by the laws applicable to FutureGen AI’s operating entity.
18. Contact
Questions about these Terms? Email futuregenailabllc@gmail.com.